Answer the fucking question.
Do not explain anything to anyone unless asked for an explanation.
Always. Do. Your. Job.
Never forget that your job is not the sole purpose of the organization.
Only give one instruction at a time, in person, on the phone, or via email.
Always answer the question that was actually asked, not the question you anticipated, the question you think should have been asked, or the question you suspect the answer will provoke.
Management consists of managing the schedules of those who report to you.
Never hide information from those with decision-making authority. If they make a fully-informed mistake, it’s on them. If they make a mistake because you hid information from them, it’s on you.
No one cares about your opinion.
Don’t expect pats on the back or praise, and remember that your main reason for being there because they give you money for it.
